TERMS AND CONDITIONS
Welcome to Wisdomtreeindia.com
Wisdomtreeindia.com and its affiliated sites provide web services to you subject to the following conditions. If you visit or order at wisdomtreeindia.com, you accept these conditions. You may read them carefully. In addition, when you use any current or future wisdomtreeindia.com service or visit or purchase from any business affiliated with wisdomtreeindia.com, you also will be subject to the guidelines and conditions applicable to such service or business.
No returns of any books/publications once purchased online, will be acceptable.
No refund of any payment with respect to the books purchased shall be admissible.
All content on this site, such as text, graphics, logos, button icons, images, data, etc., is the property of Wisdom Tree and is protected by Indian and International copyright laws.
Wisdom Tree, WT Logo, wisdomtreeindia.com, Little monks on the Wisdom Tree and other wisdomtreeindia.com graphics, logos, page headers, button icons, scripts, general page layout design, and service names are trademarks or trade dress of Wisdom Tree. These trademarks and trade dress may not be used in connection with any product or service that is not Wisdom Tree, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Wisdom Tree
User License (Site Access) :
Wisdomtreeindia.com grants you a limited license to access and make personal use of this site and not download (other than page catching) or modify it, or any portion of it, except with the express written consent of Wisdom Tree. This license does not include any resale or commercial use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose (except gaining product information about WT’s products and utilising WT’s web services for ordering/order tracking and related customer services) without express written consent of Wisdom Tree. You may not frame or utilise framing techniques to enclose any trademarks, trade dress, logo, or other proprietary information (including text, images, page layout, or form) of Wisdomtreeindia.com and our affiliates without express written concent. You may not use meta tags or any other “hidden text” utilising wisdomtreeindia.com’s name or trademark without the express written concent of Wisdom Tree. Any unauthorised use automatically terminates the permission or license granted by Wisdom Tree. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Wisdomtreeindia.com so long as the link does not portray Wisdom Tree, its subsidiaries, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Wisdom Tree (or any of its subsidiary’s) logo or other proprietary graphic or trademark as part of the link without express written permission.
User Communications :
Users/visitors are free to communicate to us their queries, comments, ideas, suggestions, complaints, proposals, etc. via e-mail, Contact Us and other channels, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a content. Wisdomtreeindia.com reserves the right (but not the obligation) to remove or edit such content and if required initiate legal proceedings in this regard. If you do post content or submit material, and unless we indicate otherwise, you grant Wisdom Tree and its affiliates/subsidiaries. A nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Wisdom Tree and affiliates/subsidiaries/sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Wisdom Tree or its affiliates/subsidiaries for all claims resulting from content you supply. Wisdom Tree has the right but not the obligation to monitor and edit or remove any activity or content. Wisdom Tree (the owner of Wisdomtreeindia.com) takes no responsibility and assumes no liability for any content posted by you or any third party.
The price of any product (book) is indicated at two places
- a. at the final ‘Detailed Information’ page for that product, and
- b. at the respective place under ‘Check-List.’
Incidently, these are the two places from where online ordering mechanism can be activated by clicking ‘Order Now.’
Online ordering involves a simple procedure involving a couple of forms (LOGIN form and ORDER-FORM) that ask for relevant information relating to ones identity, billing and despatch address details, etc. It is mandatory for a person to be registered at our site prior to ordering. Incase previously not registered, then the ordering initiation process automatically goes through REGISTRATION. The process ends with the order being registered and a unique order no. being issued to the customer for any future reference relating to the order.
Modes of payment currently acceptable include: Credit Card, Demand Draft/ WT or Banker’s Cheque, or any regular Cheque preferably payable at Delhi.
For non-Delhi payable cheques/dr WT an additional Rs.100 or US$9.00 to be added towards bank collection charges.
Customers are requested to send payment DrWTts/Cheques made in favour of Wisdom Tree -TRP. through Courier or Registered Post/Speed-Post/Air Express Mail at the following address:
4779/23, Ansari Road,
New Delhi - 110002.
Tel: 011-23247966/ 67/68
e-mail : firstname.lastname@example.org
Prices mentioned are ‘all-inclusive.’ Further, we provide FREE box-packing and delivery (usually through courier for domestic and through regular surface mail for destinations outside India). Faster modes of delivery outside Indian boundaries are available but optional . Relevant details are made available during the online ordering process.
Also please note that for shipment outside India, US$ rates apply.
Special price offers (bonanza offers/special saving schemes) whenever and wherever mentioned are valid only for a limited period and strictly applicable to direct orders accompanying payment. Percentage discounts wherever permissible are applicable only on the list price of the publication, and never on the special scheme price (which is already discounted and/or associated with other incentives).
Wisdom Tree reserves the right to revise all prices mentioned without prior notice and without assigning any reason whatsoever.
Order acceptance/supply of any product(s) ordered and/or free gift associated with it (if applicable) is subject to the availability of the respective item(s) in our stock.
Books etc. ordered are usually despatched from our end WT realisation of the full payment.
Despatch (shipment) of the order normally takes place within 48 hours from the time of realisation of the full payment subject to clear billing/despatch instructions. Time it takes for the order to reach its destination may, however, depend on the mode of delivery opted for and the geographical location it is marked for (within India/outside India/metro/non-metro etc.).
In case we are unable to supply the product ordered (on account of unavailability, etc.), the payment if realised, shall be refunded in full within 2 weeks, except when we communicate seeking more time subject to its acceptability at the client’s end).
Keeping the above mentioned factors in mind, customers are requested to intimate us at the earliest, regarding non-receipt of the ordered goods. Any intimation/complaint from the customer’s end regarding non-receipt of the complete ordered material, should be directed to the Customer Service (online or otherwise) at the earliest to ensure proper follow-up measures/enquiry into the matter, but in any case within 90 days (3 months) of order registration (in case of subscriptions : within 3 months of scheduled delivery period for that particular volume/issue). For any such complaints/intimations reaching us (WTter this reasonably sufficient period) we do not promise replacement and we place ourselves under no obligation to pursue the complaint with our delivery agents (although we may do so under certain considerations). For valid ‘in-time’ complaints of non receipt of the ordered stuff, we stand committed to send WTresh the missing items) contained in the order that failed to reach the customer, but WTter due cross-checking/enquiry with our in house inventory/order processing department and the delivery mechanism involved.
Request for return of product (seeking refund) or exchange of an already sold product is normally not encouraged. However, if the product is damaged in transition (delivery process) inspite of our taking adequate precautionary measures, or found to carry any manufacturing defect, we as manufacturers (publishers) stand committed to immediately take steps to ensure its replacement at the earliest, causing minimum inconvenience although it would still be regretted most and our customer service division shall make a serious note of it so that such cases remain exceptions.