Winning @ Call Centre: Confessions of a Calling Agent

By: Madhukar Yadav

104

295 221

ISBN: 9.78818E+12

Number of pages: 280

Weight: 300 grams

Dimensions: 21.59 X 13.97 X 1.524 cm

Binding: Paperback

With the coming of call centres to India, a marked change is visible in the society. Alas, people, both young and old alike, view this profession with a suspicious eye! This book reveals the lifestyle of an Indian calling agent which would have otherwise remained hidden. It helps elders learn what their children do while working night shifts.


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